Customer Support
Onboarding
Customer Service Representative (Funchal)
Funchal, Madeira, Portugal
Full-time
About Us:
At OceanScore, we’re dedicated to enabling shipping’s transformation towards sustainability. We are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Funchal/Madeira, Portugal, and help ensure our customers’ success.
What You Will Be Doing:
- Conduct onboarding and training sessions for our shipping customers
- Monitor the (successful) usage of our solutions by our customers and proactively drive usage through targeted activities
What You Bring:
- Enjoy working in a fast paced team, unwavering desire to support customers
- Comfort in working with data and digital solutions
- Fluent in English
Why Join Us?
Why work with OceanScore:
- Positioned at the exciting interface of shipping, data and sustainability
- Bringing together a team of experienced industry veterans with fast pace and flat hierarchies
- Working in a global environment with hubs in Hamburg, Portugal and Singapore, eight nationalities and a global customer base
- Growing fast based on market leading solutions and strong investor backing
> Grow with us in this fascinating environment
How to apply?
If you’re ready to take on this exciting challenge and have true impact at OceanScore, we’d love to hear from you! Please send your resume and a cover letter to andre.silva@oceanscore.com.
OceanScore is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.